Every order taken, every time, without a busy signal.
OrderLine is a chat ordering assistant for restaurants. It answers instantly, takes the order correctly, hands out an order number, and lets your staff cook instead of answering the phone.
Restaurants we've worked with
Built around one job: taking orders right.
No generic chatbot template: every flow is tuned to how a kitchen actually runs.
Instant replies
Customers chat on your site, WhatsApp, or Instagram and get a reply in under a second, with no hold music and no missed calls at rush hour.
Order numbers, automatically
Every confirmed order gets a ticket number your kitchen can call out, synced straight to your POS or printer.
Menu-aware & upsell-smart
It knows your full menu, sizes, and modifiers, and gently suggests sides or drinks, the way a good server would.
Speaks your customers' language
Multilingual out of the box, so regulars and tourists alike get the same fast, accurate order-taking.
A dashboard for busy owners
See every conversation, repeat customers, and your best-selling items in one simple screen.
Fits your existing setup
Connects to the delivery platforms and POS systems you already use, no rip-and-replace.
From "hi" to a ticket in the kitchen.
Customer says hi
They message your chatbot from your site, Instagram, or WhatsApp, any time, with no app to download.
Bot takes the order
It walks through the menu, confirms sizes and extras, and totals the bill instantly.
Order number issued
The customer gets a confirmed order number the moment they say yes, with no waiting on a callback.
Kitchen gets the ticket
The order lands on your POS or printer, ready to cook, accurate every time.
What restaurant owners say
"We used to lose orders during Friday rush because the phone just kept ringing. Now the chatbot handles it and our staff can actually cook."
"Setup took an afternoon. Within a week, order mistakes from mis-heard phone calls basically disappeared."
"Our regulars love that they get an order number instantly. It feels premium, and it's saved us at least one staff shift a week."
"Since switching to OrderLine, our WhatsApp orders come through clean every time. No more mishearing addresses or missing a spice level over a bad phone line."
"Our late-night crowd orders through chat now. The instant order number alone cut down 'where's my order' calls by half."
"We used to lose orders during Friday rush because the phone just kept ringing. Now the chatbot handles it and our staff can actually cook."
"Setup took an afternoon. Within a week, order mistakes from mis-heard phone calls basically disappeared."
"Our regulars love that they get an order number instantly. It feels premium, and it's saved us at least one staff shift a week."
"Since switching to OrderLine, our WhatsApp orders come through clean every time. No more mishearing addresses or missing a spice level over a bad phone line."
"Our late-night crowd orders through chat now. The instant order number alone cut down 'where's my order' calls by half."
A chatbot built for each channel
Same menu, same accuracy, wherever your customers happen to message you from.
WhatsApp chatbot for restaurant
Take orders straight from a WhatsApp number your customers already trust, with automatic confirmations and order numbers.
Instagram chatbot for restaurant
Turn Instagram DMs and story replies into confirmed orders, without anyone ever leaving the app.
Facebook chatbot for restaurant
A Facebook/Messenger chatbot for restaurant pages that handles orders from your inbox the moment a customer says hi, day or night.
Website chatbot for restaurant
Add an ordering chat window straight to your own site, no app to download and no extra login.
Ready to stop losing orders to a busy line?
Get a chatbot built around your menu in days, not months.